FAQ & HELP

FAQ & HELP

FAQ & HELP

FAQ & HELP

FAQ & HELP

FAQ & HELP

FAQ & HELP

FAQ & HELP

FAQ & HELP

Preguntas frecuentes de clientes

Respondemos a las consultas más comunes de nuestros clientes.

Compra tus tickets de forma segura

Garantía de devolución.Ver términos y condiciones

Año Nuevo 2024
1. Selecciona el día (31 de diciembre)
2. Añade el transporte
3. Ingresa tus datos y realiza el pago
4.Si añades el transporte, recibirás la información de recogida el mismo día de la fiesta.
TRANSPORTE
- Puedes añadir la Zona 1 (Bavaro Central y Cabeza de Toro) de transporte en tu reserva.
- Para reservar el transporte de la Zona 2 (Uvero alto y Macao) y Zona 3 (Cap Cana / Punta Cana Resort) escríbenos a reservas@partyatthecave.com
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*We use 3D Secure technology to guarantee security throughout the purchasing process. In addition, Imagine Punta Cana, based in the USA, manages your payments for greater protection in your transactions.

IMAGINEPUNTACANA® offers flexibility in your reservations:

  • Date changes at no cost within the allowed deadlines (with a maximum administrative fee of $10.00 per change).
  • Refund of tickets within the allowed deadlines (more than 5 days in advance).

Refund according to terms of less than 5 days:

  • 2 days before: 90%
  • 24 hours before: 50%
  • NO SHOW: No refund.

To request changes or cancellations, please contact us by email at info@partyatthecave.com and reserva@partyatthecave.com. Find more details in our terms and conditions.

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BUY IN 5 STEPS
1. Select the date (October 2nd)
2. Choose tickets and number of people
3. Optional: Add transportation for your area
4. Enter your data and make the payment
5. You will receive confirmation by email
TRANSPORT
- Zone 1 and 2: Add to the reserve (Bávaro Central and Cabeza de Toro / Uvero Alto and Macao)
- Zone 3: Contact us at reservas@partyatthecave.com (Cap Cana and Punta Cana Resort)
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